AM.CO.ZA® Raycut™ High Precision CNC Fibre Laser Metal Cutting Machine 1500×3000 Cutting Table Barebone Unit
The machine(s) you are going to purchase requires a regular service. The included service plan includes standard cleaning, checking and calibration, as well as common wear and tear replacement at a minimal cost. Should you not service your machinery within the recommended service period, it is crucial that your machinery is serviced within the equivalent of double that period otherwise your service warranty will be null and void. This is to say, if we recommend that your machine is serviced once every three months, you have to get your machine serviced within every six month period or your warranty will not be valid.
A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 695.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.Those charges may change time by time without notice, so kindly enquire about call out and travel costs beforehand.
We try our best to keep services, service plans or maintenance plans accompanying our machines free of charge. However, in cases where we cannot obtain free access to the machine or parts we need to service, or where travel costs were not paid for such service, or any other relevant reasons, we reserve the rights to waive the free service we provide on temporary or permanent grounds. Once the service has been withdrawn, the only support available to you will be our Knowledge Base found at http://www.amuser.co.za/ and Technical Videos on http://www.SortIT.co.za/
If you would like to find out if the machine is set to function optimally, or you simply want our technician to take a look at your machine for peace of mind, our maintenance plan is here for you. There is no cost for the technician we provide but booking is required and travel cost will apply. Our technician will be able to advise whether everything is normal or if an alternative or additional service or spare replacement is needed. Unfortunately, no repair or intense labour work will be carried within maintenance visit, but a booking can be made for this to be carried out at your and our earliest convenience.
All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine’s warranty information and service history on our website or offline – in any way and at any time. We honour our machines’ warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.
All the pictures are for demonstration purposes only, therefore the machines’ colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Gift item is provided free of charge, subject to stock availability at the time of dispatch and dispatch person’s mood. No warranty, no exchange and no cash value for any gift item.